Shipping management is critical in e-commerce. Effective management of this final step in e-commerce, shipping and delivery, ensures customer satisfaction in many respects. The right choice of shipping company can optimize your cost efficiency and ensure safe, fast, and secure delivery of your products to end consumers. The right shipping company also reduces the return rates, increases your sales volume, thus helping you enhance your customer satisfaction, making you their preferred brand. Contracts with shipping companies can help cut costs, increase customer loyalty, and reduce the cart abandonment rate, one of the greatest challenges of e-commerce, which may all lead to increased sales.
The Ekol360 Delivery Platform allows you to manage your shipping from a single platform. The algorithm-based infrastructure of the Ekol360 Delivery Platform ensures maximum efficiency and affordable prices for the delivery to end consumers, both within the country and abroad.
The most striking feature of the Ekol360 Delivery Platform is the variety of available services. It brings almost all shipping companies under one roof to allow sellers to manage quotes, negotiations, and invoicing from a single point. This relieves the sellers’ busy e-commerce operations schedule. This single-point delivery platform allows for reviewing current prices and contract conditions of all shipping companies to help you choose the most suitable one, without delaying order shipping. Decision-tree-based algorithms for shipping ensure delivery to end users in the optimum time and maximize customer satisfaction.